I purchased this generator and received it on July 11th from Heartland America. It was drop shipped to me from All Power. The unit was damaged somewhat in delivery and I could not get the unit to run. After several calls to All Power for help they finally agreed I need to take it to an authorized repair center of their choosing on July 25th. After weeks of hearing nothing from them and after returning from a camping trip I originally bought this for, I called the repair shop. This was August 18th and they still had not repaired the unit but assured me they should have it by the end of the week. I then called Heartland America to get my money back and they told me I would have to go through All Power. All Power told me they could not do anything until they heard what was wrong with the unit from the repair shop. So I tried the repair shop again on September 11th. On this occasion I was told they are very close to figuring it out and would let me know after the weekend. So I call back on September 16th, and the shop is closed for some reason. I then call All Power and am told to give them one more day to get this worked out. They still have my money and will not accept return on this unit it is now October 6th and it is still unresolved and I still do not have a generator.
Get more detail about All Power America APG3535CN 3,500 Watt 6.5 HP OHV Propane Powered Generator.!: Panasonic DMP-BD65 Blu-Ray Disc Player (Black) by Panasonic
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