Shop For All Power America APG3535CN 3,500 Watt 6.5 HP OHV Propane Powered Generator

Over All Rating Reviews :

This generator was a Christmas gift. What an ideal item to have in case of a power outage and as an additional source for electricity in our garden. We set it up and initially had problems getting it started. After a little troubleshooting we discovered there were some settings regarding the temperature. We made the proper adjustments and voila it started right up. We like the idea that it runs on propane. We are of the opinion gasoline can loose its stability and get unspent gasoline in the engine may get gummy. This generator does not require a battery. It uses a pull string like a lawn mower. If you want to have a reliable item in case of an emergency...consider this product.

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AD SAID THIS GENERATOR WOULD RUN FOR 20 HOURS AT HALF LOAD ON ONE TANK OF PROPANE. WHEN IT ARRIVED THE LITERATURE SAID IT WOULD ONLY RUN FOR 10 HOURS. WHEN I SAID I WANTED A TO RETURN IT FOR A REFUND THEY SAID I WOULD HAVE TO TALK TO THE MANUFACTURER. THE MANUFACTURER SAID TO SEND IN A LETTER WITH MY NAME AND COMPLAINT ALONG WITH MY RECEIPT AND GENERATOR INFORMATION AND THEY WOULD SUBMIT IT TO THEIR CORPORATE OFFICE FOR CONSIDERATION. IF THEY REFUSE I STILL ONLY HAVE 30 DAYS TO TRY TO GET A REFUND EVEN THOUGH I ALREADY NOTIFIED AMAZON.COM OF MY PROBLEM. SO I GUESS IF THE MANUFACTURER DRAGS ITS FEET I WILL BE SOL EVEN THOUGH AMAZON.COM LIED IN THEIR AD. I WONDER HOW THEY WOULD FEEL IF I TOLD THEM TO CALL MY BANK AND TRY TO TALK THEM OUT OF PAYMENT FOR THE ORDER.

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I only wish that it was made somewhere other than China, but it's my own fault for being cheap. . . The unit works well, but remember to turn on the propane SLOWLY or the inner hose valve will shut off the flow and stall the generator after a few seconds. The other reviewer correctly observes that packaging is poor (my upper shroud was bent) and that there is no wheel kit. All that said, the 3500 watt unit powers my big RV satisfactorily. Propane is advantageous for units like this that are used relatively rarely--no gasoline to go stale. It's also reasonably quiet. How about manufacturing something in the USA or Canada? Each item on Amazon should be labelled for "country of origin".

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My review isn't about the generator, it's about the non existent packaging. It ships in it's original cardboard box which is all the protection it has. There is no styrofoam enclosure or crate to protect it, the generator is simply sitting in a cardboard box slightly bigger than the generator itself.

Naturally UPS trashed it, and when I opened the box, it was in pieces. The top shroud was caved in and the control panel on the front was smashed, even though there wasn't any physical damage on the outside of the box other than a few creases which generally isn't an issue with a properly packaged item.

The generator itself looked well enough made, I just wish I could have tried it out which is why I am saying to pick one up locally rather than have it shipped from Amazon.

Also, Amazons description says it comes with a wheel kit. Mine didn't...

EDIT: Amazon has dropped the wheel kit from the description on the web site...

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I purchased this generator and received it on July 11th from Heartland America. It was drop shipped to me from All Power. The unit was damaged somewhat in delivery and I could not get the unit to run. After several calls to All Power for help they finally agreed I need to take it to an authorized repair center of their choosing on July 25th. After weeks of hearing nothing from them and after returning from a camping trip I originally bought this for, I called the repair shop. This was August 18th and they still had not repaired the unit but assured me they should have it by the end of the week. I then called Heartland America to get my money back and they told me I would have to go through All Power. All Power told me they could not do anything until they heard what was wrong with the unit from the repair shop. So I tried the repair shop again on September 11th. On this occasion I was told they are very close to figuring it out and would let me know after the weekend. So I call back on September 16th, and the shop is closed for some reason. I then call All Power and am told to give them one more day to get this worked out. They still have my money and will not accept return on this unit it is now October 6th and it is still unresolved and I still do not have a generator.

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I rec'd the unit and it looked fine. I diligently followed the instructions in the owner's manual on what to do before you start it for the 1st time. Excpet for one brief 20 second run, I have been unable to start this generator. I'm not a little man and I've pulled the starter cord until my arm/shoulders ache. But, still no luck in starting. As for the manufacturer's customer service, forget about that. Do yourself a favor and choose a product from a different manufacturer (I wish that I did).

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